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Gamers Nexus takes Linus Tech Tips out back to the woodshed regarding data accuracy, conflicts of interest, etc.


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This video covers our serious concerns regarding the data accuracy of Linus Media Group, including Linus Tech Tips, ShortCircuit, and TechQuickie, particularly as it relates to rushing content out the door to favor -- by staff's own admission -- quantity over quality. As the company continues to expand into its LTT Labs direction, the importance of accurate data increases; however, even as 'only' entertainment, there are still certain responsibilities to the consumer and the manufacturers to report fairly (and to have defined corrections processes in place). We tried to approach this as objectively as possible and hope that viewers are able to listen to the evidence we present, particularly as it relates to significant and frequent data errors that now present in nearly every technical review video.

 

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  • Commissar SFLUFAN changed the title to Gamer's Nexus takes Linus Tech Tips out back to the woodshed regarding data accuracy, conflicts of interest, etc.

I enjoy some LTT. I mean, I'm not subbed, but there are some videos that are good enough watch during mealtime. Out of all of their content, I actually watch the WAN show the most. It's basically a news show at times that covers some interesting things. I'm a sucker for the intel upgrades, and stupid shit like "How many USBs can you plug in at once," or "! bought ten of the WEIRDEST phones EVER". I don't think I have ever watched them for a serious review, but the silly stuff is fun.

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1 hour ago, Bacon said:

I enjoy some LTT. I mean, I'm not subbed, but there are some videos that are good enough watch during mealtime. Out of all of their content, I actually watch the WAN show the most. It's basically a news show at times that covers some interesting things. I'm a sucker for the intel upgrades, and stupid shit like "How many USBs can you plug in at once," or "! bought ten of the WEIRDEST phones EVER". I don't think I have ever watched them for a serious review, but the silly stuff is fun.

 

That goofy shit is what they're actually good for. Anytime I see them messing with anything home or enterprise or anything more rigorous than that, it makes me want to throw a computer out my window. GN is better for that sort of thing.

 

Being said, I was hopeful that once they got their lab in place they'd be able to put together some great data because there really aren't many tech enthusiasts that can afford to put together something like it. However, if they're going to rush data-driven reviews the same way they'd rush one of their goofier videos, then that's BS.

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6 hours ago, Ghost_MH said:

 

That goofy shit is what they're actually good for. Anytime I see them messing with anything home or enterprise or anything more rigorous than that, it makes me want to throw a computer out my window. GN is better for that sort of thing.

 

Being said, I was hopeful that once they got their lab in place they'd be able to put together some great data because there really aren't many tech enthusiasts that can afford to put together something like it. However, if they're going to rush data-driven reviews the same way they'd rush one of their goofier videos, then that's BS.


LTT’s 7800x3d or 7950x3D review ( I forget which) had a defective chip that couldn’t boost, and they showed the results anyway without ever showing non-defective CPU numbers. People were holding these up as legitimate benchmarks and it made me want to kick a kitten.

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That's some weasely bullshit alright. About what I'd expect from Linus. lol @ crying at Steve for "not going through proper journalistic practices" when some of the examples in Steve's videos are about Linus publicly shitting all over these people without even giving them a chance to say anything.

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19 hours ago, cusideabelincoln said:

That Billet Labs waterblock is one hell of a sleezy thing to do, intentional or not.

 

Yes. The other things like deliberately cheapening your testing standards just to hit a video quota are dumb and potentially self-defeating, but taking a one-off prototype from a small start-up just getting off the ground, denigrating said product because you couldn't be bothered to read the instructions and test it on the card it was designed for, and then promising to send it back only to sell it at auction without permission, leaving the start-up without their intellectual property, the potential for design theft and corporate espionage, and no means of making a new one?

 

Indefensible. Inexcusable. Illegal. Egregious, and abhorrent.

 

Linus has said in their forums (which are currently down) in response to the video that they are compensating Billet Labs for the cost of the prototype. That's not a fix, and the harm on their reputation and ability to rebound from the prototype is probably still no longer possible.

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No one looks good when hit pieces come out like this.

 

Linus doesn't look good for the problems in their videos -- particularly the issue they had with Billet.  Steve raises a number of very valid concerns.  Serious question though -- who in their right mind has ever gone to LTT for GPU benchmarks?  Aren't they the channel where you go to watch them do a build of a PC in a tank case, or describing a crazy network setup they wanted to do, or creating a insane PC to fail at playing games at 8k?

 

Steve doesn't look good either.  Not reaching out for comment demonstrates that he really isn't a journalist (so probably shouldn't be doing these kind of videos).  And while he makes some great points, he comes across as petty when putting in all the value judgments in his videos -- particularly when taking issue with putting visual corrections in videos.  While he may not personally like it, it is done ALL the time in video editing on YouTube.   It's really unclear to me what he is trying to achieve with this piece.  The aspect of his script writing (that comes off as an angry social media poster -- using words like unacceptable, incompetent, etc.) that has me watching other YouTubers more (i.e. Hardware Unboxed, Paul's Hardware, Hardware Canucks, Digital Foundry, etc.) even though I suspect Steve has a better understanding of the hardware.

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5 minutes ago, AbsolutSurgen said:

It's really unclear to me what he is trying to achieve with this piece.

 

I really didn't have a hard time understanding the purpose.

 

If you're as big as LTT, and you make claims (especially with the new LTT Labs) about accuracy, you bear a bigger responsibility than smaller outlets and companies. And going to them privately with these concerns just gives them a chance to try and bury it.

 

I read people making claims that "well LTT is mainly going for entertainment" or "no one actually takes their reviews seriously", and I'm sorry, that's not an excuse. It's not even really accurate. You don't get to put out misinformation, claiming its true, not issuing corrections in many cases, and getting millions upon millions of views for it just because "well ha ha we're just a bunch of jokesters".

 

The view counts on these review videos shows that, yes, people do go to LTT for these reviews. And the articles that have been circulating the news about cards like the 4060 under-performing sales-wise as a direct result of these reviews show they have impact on people's buying decisions.

 

I don't understand the reason behind defending LTT's poor data and rushed processes. Why should they get a free pass for that?

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I've never liked LTT, but this is a really bad look for them. The testing errors are bad, but forgivable if they catch and fix them. Unfortunately, it seems they don't. GN lays out a pretty good case that LTT repeatedly puts out and leaves up videos with conclusions that LTT themselves know are wrong or can't be justified given the errors that they acknowledge. That's pretty damning for a tech review channel.

 

 

I also can't help but feel like this is also largely the result of YouTube devouring the monetization of the web. They're heavily incentivized to push out videos as fast as possible and to leave videos up in a way that didn't exist when this kind of content was just articles. Sure, even back in the good ol days you had to deal with SEO, but I think that was much more forgiving than YouTube is now, not to mention it's much more difficult to correct a video than it is an article. This isn't an excuse for LTT, but it's easy to see the outside forces that reward this kind of bad behavior.

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23 hours ago, cusideabelincoln said:

That Billet Labs waterblock is one hell of a sleezy thing to do, intentional or not.

 

4 hours ago, Reputator said:

 

Yes. The other things like deliberately cheapening your testing standards just to hit a video quota are dumb and potentially self-defeating, but taking a one-off prototype from a small start-up just getting off the ground, denigrating said product because you couldn't be bothered to read the instructions and test it on the card it was designed for, and then promising to send it back only to sell it at auction without permission, leaving the start-up without their intellectual property, the potential for design theft and corporate espionage, and no means of making a new one?

 

Indefensible. Inexcusable. Illegal. Egregious, and abhorrent.

 

Linus has said in their forums (which are currently down) in response to the video that they are compensating Billet Labs for the cost of the prototype. That's not a fix, and the harm on their reputation and ability to rebound from the prototype is probably still no longer possible.


Billet Labs response:

Quote

Billet Labs' public statement on LTT as posted on r/Linustechtips on 09:37 PST

 

>You, the PC community, are amazing. We'd like to thank you for your support, it means more than you can imagine.  
>  
>Steve at Gamers Nexus has publicly shown his integrity, at the huge risk of backlash, and we have nothing but respect for him for how he's handled himself, both publicly and when speaking directly to us.  
>  
>...  
>  
>Regarding LTT, we are simply going to state the relevant facts:  
>  
>On 10th August, we were told by LTT via email that the block had been sold at auction. There was no apology.  
>  
>We replied on 10th August within 30 minutes, telling LTT that this wasn't okay, and that this was a £XXXX prototype, and we asked if they planned to reimburse us at all.  
>  
>We received no reply and no offer of payment until 2 hours after the Gamers Nexus video went live on 14th August, at which point Linus himself emailed us directly.  
>  
>The exact monetary value of the prototype was offered as reimbursement. We have not received, nor have we asked for any other form of compensation.  
>  
>...  
>  
>About the future of Billet Labs: We don't plan to mourn our missing block, we're already hard at work making another one to use for PC case development, as well as other media and marketing opportunities. Yes it sucks that the prototype has gone, it's slowed us but has absolutely not stopped us. We have pre-orders for it, and plan to push ahead with our first production run as soon as we can.  
>  
>We also have some exciting new products on our website that are available to buy now - we thank everyone who has bought them so far, and we can't wait to see what you do with them.  
>  
>We're happy to answer any questions, but we won't be commenting on LTT or the specifics of the email exchanges – we're going to concentrate on making cool stuff, and innovative products (the Monoblock being just one of these).  
>  
>...  
>  
>We hope LTT implements the necessary changes to stop a situation like this happening again.  
>  
>Peace out ✌  
>  
>Felix and Dean  
>  
>Billet Labs

 

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2 minutes ago, cusideabelincoln said:

On top of being self-unaware, there's something else seriously wrong with LTT if they misplaced a borrowed 3090 Ti, and when shooting the video they mistook said 3090 Ti for a spare 4090.


Billet Labs: “here’s our new cooler we’re working on, and also a 3090 Ti to mount it on!”

 

Linus: “lEt’S pUt It On A mUcH lArGeR 4090 tHaT iT cLeArLy iS tOo SmAlL fOr!”

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Oh dear, the workplace is toxic and misogynistic behind-the-scenes, apparently from a couple of people in management (not explicitly named). And, of course, Linus operates everything from a completely selfish perspective and will gaslight anyone who even attempts to "tarnish" his brand name.

 

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@suuuoppp: To stop the speculation and DM's I am receiving. I chose to quit my role at LTT because it, and the working environment I was facing, were ruining my mental health. The number of daily items...…
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To stop the speculation and DM's I am receiving.
I chose to quit my role at LTT because it, and the working environment I was facing, were ruining my mental health.

The number of daily items the Social media role at the time was expected to fill was incredibly high. 
I was expected to post 3 tweets, 2 Instagram posts, and 2 TikToks minimum per day.

I was also expected to plan, film, edit, and post 2 Floatplane exclusives per week.

This included wrangling people to be in them when they were also all struggling to get their work done. 
I was also expected to manage, plan, come up with, execute, get approval for, and schedule out all the sponsored content on socials (not including YouTube)

All while being told not to complain because my job was "the fun job". 
I cannot speak on what it's like now, but they have an entire team working on (seemingly) what I was expected to accomplish alone.

I misspoke originally when I stated I had signed an NDA. (I thought the employee handbook acted as one, I am not a lawyer) 
I never publicly made any statements regarding my time there because I feared even more backlash from a community that was already attacking, defaming, and sending me death threats.

I also feared for my future in this career given that LTT is large and has industry connections. 
My time at this company brought my mental health to an all time low.
You could talk to anyone who was around me during my employment and they would confirm it.

I would not have recommended anyone I knew to work there, especially with my experiences as a woman in the office. 
I was consistently belittled by certain members of upper management.

My work was called "dogshit" I was called "incompetent".

When I would reach out to managers and try to get help with these situations, I would be told to "put on my big girl pants" and be "more assertive". 
It doesn't matter if you think I am, or am not stupid. This behavior is not appropriate.

After enough complaints from me, I was pulled into a meeting. 
In that meeting the writers room was pointed to and I was asked
"do you think any of these people would have a hard time getting a job?"

I said no (keep in mind this was about a month into working there)

I was then pointed to and asked "What about you?" 
I was scared, I remember asking "are you going to fire me?"

I was laughed at and told to stop being so pessimistic, as if my job and ability hadn't just been vaguely threatened.

I was then asked to agree to a verbal "no drama contract" The verbal part is important! 
In this moment I realized I was no longer considered part of the team.

I was now a threat because I was putting up a fuss when I believed I was being treated unfairly and inappropriately.

This verbal agreement wasn't right, it was a behind the scenes warning with no record. 
A warning that came very shortly after I had come forward stating I had been inappropriately grabbed multiple times in the office, amongst other issues.

I was barred from being in videos. So when you ask what happened? Why wasn't she in more content?

This is why. 
There is this perplexing fear that people will leave LTT and start their own thing if given a platform.

So if that platform could threaten negative things coming out about your company or you, you'd probably want to squash it too. 
In my experience there is a belief that everything you accomplish, no matter how much it is created by your own effort, is ACTUALLY due to Linus giving you a platform.

This was what I was told when I moved from Arizona to Vancouver to take this job. 
After it was publicly announced by Linus that he was hiring me (without my knowledge or consent to that situation) and also before I was even offered the job, or shown the salary.

I agreed and signed the employment contract. 
I had asked and been told during my interviews that I would be allowed to monetize my YouTube channel and be allowed to join Floatplane in exchange for shutting down my Patreon.

ONCE I moved I was presented with an entirely new contract/handbook that I was not told existed. 
It detailed that I was given incorrect information and would actually have to make changes to my plans if I wanted to continue being employed at LTT.

This was AFTER I had moved entire countries and given up my visa status, I couldn't just go back. 
Some corrections were made as apologies for the miscommunication but I was still upset.

I later went to Linus about this and stated that the effort to remediate the situation wasn't sitting right with me.

He told me perhaps I should change my priorities. 
He was in this instance referring to the fact my brother had suddenly passed away not even a week before I moved for this job, and that perhaps I should just ignore that I had been mislead because that was more important.

I cannot tell you how upset I felt in this moment. 
The opportunities LTT presented to me were nothing in comparison the day to day issues I faced.

It did not matter if I spoke to someone with evidence of an abuse of power, or inappropriate workplace behavior, it was considered tattle taling.

I was actually called a tattle tale 
I was told I was bossy, when I was trying to be assertive. (like I was asked to do)

I was told I was arguing, when I was trying to discuss my point of view.

I was told to "calm my tits", "stop being such a bitch", and other comments to similar effects. 
There were numerous instances of misinformation being given to me purposefully to negatively impact my work.

I only know this because co-workers would tell me they overheard the actual information I should have been given.

It felt like a horrible teenage drama movie. 
Work from Home was a whole issue.
If you took 3 minutes to answer a personal email, you could get in trouble. (happened to me)

There is a system of micro-managing and a level of distrust because the amount of content they have to push out daily is so insane, no one gets a break. 
I remember getting told off for taking my sick days, as in the days you're entitled to.

This no days off, "grindset" culminated in the real moment I realized I had to leave.

I purposefully cut my leg open so badly I would have to go to the ER to get it stapled back together. 
It was genuinely the only way in my mind to take a day off without being harassed for a reason why.

I had spoken to managers about how I was struggling, and how the workload was too much for one person.
But I was belittled and told "you just have bad time management skills" 
There are so many instances that led up to that moment.

Some of them I have replayed over and over asking myself what did I do wrong, how could I have changed the situation.

But I don't think I could have. 
I was not treated fairly and in the moment I couldn't even see that because I was told I was the problem by people I had looked up to for years.

I had co-workers come to me saying "I didn't like how you were treated, glad you got out." And only then did I realize it wasn't me. 
I haven't shared any of this besides with my closest friends and family because I couldn't, at the time, take any more hits to mental health.

I couldn't deal with how small and worthless the job had made me feel all to push out some mediocre shit posts. 
I am still scared shitless of what the response will be, since I am a woman, and have already been called dramatic.

I'm not stating what happened to me because I am seeking clout, I'm stating it because it has been eating away at me for 2 years. 
There ARE GENUINELY amazing, compassionate, and incredibly intelligent people who work at this company and are driven to just share the cool tech they love.

It sucks that ego and a bottom line are slowly destroying some of them, and hurting the entire reputation of the company. 
I didn't ever want to say anything for fear of hurting those people and their employment, but at this point I am hurting myself keeping this all in while also being CONSTANTLY bombarded with questions about LTT and jokes made at my expense 
I have been patient and tried to ignore these comments.

But some of you don't understand the mental anguish and nights of crying, feeling like I did something wrong and ruined my life, that I have had to go through.

This was my dream job. 
I was at my dream job, and they spoke to me like I was nothing. I can't express to you how worthless I felt.

They seem to hire young people who don't know any better for some roles, and then get away with this over and over.

This wasn't just my dream job, it IS a "dream job" 
There are so many more stories of horrible things and shows of ego that I witnessed while working there.

But I just needed to get out at least some of what I experienced because it has been two years and every day I see people speculate is another day I'm forced to feel small. 
Also meant to add, yes, that Glass door review was me. It was, at the time, the only way I felt I could safely express anything that had happened.

Since Any time I had previously tried, I would be crucified by fans sticking up for who they loved 
The things said by Linus about talking to management, and HR, and promises about how things are handled internally, were a gross misrepresentation of what actually goes on behind those doors. 
I remember he posted this in response to people speculating something wrong had happened to me.

And if you read it, it pretty much says "hehe no one has come out against us, therefore we have done no wrong"Image
When I read this I was fuming with upset, because what a dick thing to post when you were at least partially aware of the treatment your employee was getting from you higher ups.

But, I don't know what I expected from someone who would mock others for not knowing who they were. 
I was asked about my sexual history, my boyfriends sexual history, "how I liked to fuck".

I was told that certain issues were "sexual tension" and I should just "take the co-worker out on a coffee date to ease it out" 
I was asked to twerk for a co-worker at one point.

I was told I was chunky, fat, ugly, stupid.
I was called "retarded" I was called a "faggot"

And at any point I would bring up these comments, I would get told, oh we will have a chat with them.

Nothing ever came of it. 
The day I handed in my notice was when someone who constantly over stepped me, mislead what I was working on and who I was said to me:

"I think the reason you try to be funny, is because you lack any other skills." smiled then walked away.

I quit 15 minutes later. 
It hurts when people compare where I am now to where I was then because yeah I had a bigger audience, yeah I made more money on Twitch.

But I didn't know if I wanted to even exist if the person I had looked up to could treat me and other people I respected like pawns. 
It sucks because that was what I had worked for, FOR YEARS, I had tried to get noticed by this big company and this cool guy I respected.

Because of that I was willing to get shit on for that job, yelled at, and degraded. 
I was also the one tasked with managing the Only Fans account.
Something I said I didn't want to do.
I had to read comments from people talking about how they wanted to fuck me and my co workers.
I saw peoples dicks, and vagina's.
I said no, and was told only a little longer. 
If you want to say that I am just hopping on a bandwagon, that's fine.
It doesn't take away the very real experiences I had, or that sharing these without current events would have gotten me persecuted for attacking a company, most of you until a few days ago, thought was perfect 
They also forced me to have them as my representation if I wanted to take any sponsors for my Twitch or YouTube channels.
Originally I had been told, just make sure you okay things by us for non-compete issues.
Then that changed when I moved to take the job. 
To be clear this meant I couldn't seek any companies to represent me to brands for sponsorships
Something important for making a living on twitch or YouTube
But LTT also wasn't doing this for me. They were just going to take any traffic I gained myself, make a deal and take a cut 
I eventually got all the money back that they would have taken when I called out that their calculations for the cut they should have been taking were being made BEFORE any sort of supplies were re-imbursed

Even though in the contracts there was a set aside amount for supplies. 
I am still angry that for a year I was being forced to sit under them while they weren't doing anything a company would do to really represent you

And then somehow a big corporation gets the math wrong on how they should be paying you? 
IE a company is paying you $600, AND $100 they are giving you specifically to spend on their platform for the content.

The cut LTT was trying to take was of the total $700 not the $600 that was the ACTUAL payment. I had to talk to multiple people before this was rectified. 
Also apparently some managers didn't like me because I "hadn't gotten drunk with them before"
Which was said in that haha just jokin (but actually I'm serious) tone 
After I came forward about being assaulted, Someone accused Linus of inappropriate conduct on twitter.

He came over to my corner and started BERATING HER. Calling her insane, mentally ill, an attention seeker, and just digging into this poor woman who had felt wronged by him. 
Also remember the corner I was in, people would sneak up on and try to scare me.
After the "incident" I was nervous about this and requested a mirror so I could see behind me.
I watched co-workers get what I had asked for weeks before they did.
It took 2 months to get mine. 
Similar things would happen whenever I requested ANYTHING. I needed more RAM installed in my PC for months because I was expected to edit RED footage.

It took 5 months and a writer being kind enough to do it for me when the numerous requests I sent in were ignored or put off 
I would go to management for help and get told I could handle it myself.

Eventually I was pulled into a meeting for insubordination because I had gone around the system for requesting RAM after I was ignored for months and dealing with my PC crashing and losing work daily. 
There was an incident where I requested a $15 notebook.
Keep in mind I had made maybe $25 of purchase requests in my ENTIRE time working at this company.

I requested this notebook to help with my "poor time management skills"

denied "you don't need it, you have lined paper" 
I was upset and responded back that this was different. "No" then BAM ANOTHER MEETING Madison, why were you rude and non communicative with this manager.

I didn't mean to be I was told no, but then I got in trouble because they said they didn't know I was still upset. 
Cut to me being at my desk and I get a message saying "I did know you were still upset because you never emailed me back."
They had lied in front of the big boss, to make me look bad, and worst of all I knew if I brought this up I would be the one getting reprimanded for tattling 
There were also numerous times I would be asked why I couldn't just check up on socials or do little jobs during the weekend because it's social media so "is it really working?"

Imagine telling someone in 2021 social media "isn't a real job" 
I'm sure there will be more things I remember and wish I had mentioned in this thread in the coming hours, but for now.

Please don't attack individuals who don't actually have power at this company, most of them are blameless or powerless to actually change anything.

 

 

 

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33 minutes ago, Bacon said:

I  can't be bothered to post it, by the LTT Reddit blowing up with info.

https://www.reddit.com/r/LinusTechTips/

 

Got an ex-employee with what could damning allegations.

 

@cusideabelincoln puttin in the work

 

Jesus, the worst parts, NSFW warning:

 

Spoiler

I was consistently belittled by certain members of upper management.

My work was called "dogshit" I was called "incompetent".

 

I was asked about my sexual history, my boyfriends sexual history, "how I liked to fuck".

I was told that certain issues were "sexual tension" and I should just "take the co-worker out on a coffee date to ease it out" 

I was asked to twerk for a co-worker at one point.

I was told I was chunky, fat, ugly, stupid.
I was called "retarded" I was called a "faggot"

 

I was also the one tasked with managing the Only Fans account.
Something I said I didn't want to do.
I had to read comments from people talking about how they wanted to fuck me and my co workers.
I saw peoples dicks, and vagina's.
I said no, and was told only a little longer.

 

Also apparently some managers didn't like me because I "hadn't gotten drunk with them before"
Which was said in that haha just jokin (but actually I'm serious) tone 

 

Why the fuck do they have an OF account? And holy deceptiveness:

 

Quote

After it was publicly announced by Linus that he was hiring me (without my knowledge or consent to that situation) and also before I was even offered the job, or shown the salary.

I agreed and signed the employment contract. 

I had asked and been told during my interviews that I would be allowed to monetize my YouTube channel and be allowed to join Floatplane in exchange for shutting down my Patreon.

ONCE I moved I was presented with an entirely new contract/handbook that I was not told existed. 

It detailed that I was given incorrect information and would actually have to make changes to my plans if I wanted to continue being employed at LTT.

This was AFTER I had moved entire countries and given up my visa status, I couldn't just go back. 

Some corrections were made as apologies for the miscommunication but I was still upset.

I later went to Linus about this and stated that the effort to remediate the situation wasn't sitting right with me.

He told me perhaps I should change my priorities. 

He was in this instance referring to the fact my brother had suddenly passed away not even a week before I moved for this job, and that perhaps I should just ignore that I had been mislead because that was more important.

 

So this poor girl had to do the job of what they now have multiple people do, do things against her will, and had to put up with contract disputes, sabotage, gaslighting, name-calling, and sexism.

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19 minutes ago, cusideabelincoln said:

How has Linus lasted this long if he takes Reddit shitposts so personally that it clouds his judgement? 


Going awhile (a long while) back his content and channel were “fine”, but as his channel grew his ego and douchie-ness grew, and he started to have an extremely fragile ego to where he would publicly post things better kept private so his fans would attack, then post a week or so later “hey, guys, harassment isn’t cool”.

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