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Shenume 3 - PC Gaming Show 2019 Gameplay Trailer, now EGS exclusive


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36 minutes ago, SFLUFAN said:

 

24 minutes ago, Dre801 said:

I wouldn't trust any prominent Kickstarter that's planned for a Steam release if Epic can just swoop in and snatch that away.

 

If anyone here is in the EU and put in money for this game: https://www.reddit.com/r/pcgaming/comments/bz5k1g/shenmue_iii_is_now_epic_exclusive_and_no_refunds/eqq8gkb/

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Hello Everyone,

 

We want to make sure that the Backers are aware that we are listening to their concerns. We kindly ask all our fans to have some patience, we are currently at E3 demoing the game and need to get back to our respective offices to assess the situation and together find a way forward to justify the trust you placed in us.

 

 

Thank you for your patience and support.

 

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  • 3 weeks later...
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Hello   Everyone,    

Regarding the recently announced Epic Games Store exclusive, all of us here at YSNET, Deep Silver and Epic are taking the matter with utmost concern and would like to clarify the circumstances leading to the decision and offer backers options for moving forward.

 

 

As noted in the updates and survey at launch, we had originally planned for PC distribution through Steam. Taking publishing and sales considerations into account, YSNET and Deep Silver agreed to our partnership with Epic Games Store on PC version distribution. As a publishing partner, Deep Silver has greatly contributed not only to sales and marketing, but to scaling up the game so there is more Shenmue III to begin with. Also, Epic Games has been with us from the start of the project when we adopted Unreal Engine 4 for development, and have given us their support throughout the development process. 

 

In response to backers who have requested Steam keys for their rewards, we discussed offering the keys on the day of release. However, coordination with the sales policies of the involved companies was untenable, and as a result we are not able to make a day one distribution option for Steam keys available. 

 

That we are not able to offer Steam keys for Kickstarter rewards at the time of the game’s release is a great disappointed and inconvenience for those backers who were expecting to receive them. We deeply apologize for the unrest caused by the announcement.

 

 

Response Policy

The team would like to offer the following:

 

Version Availability

a. PC Physical: Package (Disc) + EGS Key

b. PC Digital: EGS Key

c. PS4 Physical: Package (Disc)

d. PS4 Digital: PSN Voucher Code

*If selecting either the PC Physical or PC Digital version, an option to also receive a Steam key one year later will be available. Backers must manually select this option in the survey to receive the Steam key.

**If you had previously selected PC and want to change to PS4 or vice versa, you may do so.

 

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Concerning Refunds

Along with Deep Silver and Epic Games, we have agreed that should the above proposal not be acceptable to backers, refund requests will be honored.

Details concerning the refund request process will be announced in a following update. We ask for your patience until that time.

*In the case rewards within your reward tier, such as in-game content, have already been created and implemented, a full refund may not be possible.

 

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