Pent Posted May 31, 2019 Posted May 31, 2019 Hoping that someone has had this issue and remembers how to fix it... I've Googled most of everything I can think of and nothing is working. I initially built this PC about 11 years ago and put a retail copy of Windows 7 (Pro, I think) on it, and when Win10 was available for free to upgrade I upgraded Win7 to 10. Then about a month ago my motherboard crapped out on me so I recently put in a new mb, cpu, and RAM and reused everything else. Windows 10 won't reactivate via the normal method, and when I choose that I recently upgraded hardware, the reactivation window shows me my PC name that it has listed, but when I click the box and hit reactivate it tells me that this PC can't be reactivated. The next method I have tried is typing "SLUI 4" in the Run window or in the Command Prompt window, but doing that doesn't do anything... no new window, nothing. I know if i could run SLUI 4 that I could either try to reactivate over the phone with Microsoft or via Chat, but I need the product ID that SLUI 4 gives me to do that. The only other thing that I can think of is ... I am in the process of trying right now, is to download a Windows 10 ISO file from Microsoft and try to do a "Repair Upgrade" and maybe that will "fix" whatever is keeping SLUI 4 from opening up. I am sure I can find my Windows 7 key somewhere but I am not sure if that will do anything at this point. Anyone have any ideas? Quote
Keyser_Soze Posted May 31, 2019 Posted May 31, 2019 Go to your Microsoft account and remove your old computer from the devices its associated with the use the windows 7 key on your current computer. Quote
Spork3245 Posted May 31, 2019 Posted May 31, 2019 42 minutes ago, Keyser_Soze said: Go to your Microsoft account and remove your old computer from the devices its associated with the use the windows 7 key on your current computer. This. The next step is to call MS tech support and they’ll “reactivate” your key. Quote
cusideabelincoln Posted May 31, 2019 Posted May 31, 2019 Do the above. For reference I do believe they tie your Windows key to your motherboard, so whenever you change that they think you got a whole new system. Quote
AbsolutSurgen Posted May 31, 2019 Posted May 31, 2019 This link has the specific steps on how to deactivate the key on the old system, and reactivate it: https://www.techjunkie.com/find-windows-10-product-key-2/ Quote
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