I work at a computer repair shop and I've been having issue with a stubborn computer/printer.
So I have a customer that brought in a laptop and a Lexmark x264dn printer. The computer suddenly just doesn't want to print. The print job will just stay stuck on "printing" but never actually print.
I've done all the obvious things like restarting the spooling service, reinstalling drivers, new firmware, etc. I've tried using the printer over the network and I've also tried just using a USB cable. Same problem either way.
I have also connected the printer to one of the shop's computers and it works fine. Our computer recognized it right away and printed it to with no problem.
I then tried putting our printer to the customer's laptop and had no problem with that either.
Could I get some ideas please? I'm running out of ideas.
jeremytodd1Member Since 01 Jan 2011
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