I was recently watching a YouTube video by Colin Moriarty I think and he made a statement I never thought of before.
Other than the PS1 to PS2 era, the current gen console leader is never the next gen leader, and usually it's because of hubris. Other than that gen, the leader has always changed.
Sony is incredibly short sighted if they aren't considering the implications of this with their upcoming next console. Recently I played XB1 Minecraft with a friend on his Switch. I've put more time in Fortnite (still not that much) on my Switch than I have on my PS4. And being a 99% Sony gamer this gen, all I can think of is "Fuck you Sony!" I want to buy Minecraft for the Switch now. And any game that might have cross play, I ain't touching that shit on my PS4. And when next gen comes around, and MS and Nintendo are happy to let gamers play together, and Sony is still being stupid, well I'll think the same as when MS tried to stiff me for a $100 for a shitty accessory that they were forcing upon me: Nope!
Right now people are rightfully pissed at Sony. And soon this is going to hurt them where it counts.